At Phoenix Hospitals Mumbai, we uphold the highest standards of confidentiality and data protection. We understand that our patients entrust us with sensitive personal and medical information, and we are committed to safeguarding that trust with robust and transparent data protection policies.

All patient data — including medical history, diagnostic reports, treatment records, and personal details — is stored securely in our hospital information systems and accessed only by authorized personnel. We comply with applicable data privacy laws and best practices to ensure that your information is protected from unauthorized access, misuse, or disclosure.

Our electronic medical records are encrypted and maintained in secure servers with access control protocols, and any information shared with third parties (such as labs, insurance providers, or specialists) is done strictly on a need-to-know basis and with patient consent wherever required.

We also maintain transparency in how your data is collected, stored, and used, and patients have the right to request access to their health records as needed.

Your privacy matters to us. At Phoenix Hospitals Mumbai, protecting your data is not just a policy — it is a promise of trust, care, and ethical responsibility.